Our “Small Risk Refund Policy” —
If you’re not happy, we’ll give you a full product refund.
At Synaptic Scientific, we want every first-time customer to experience the brain-boosting benefits of Cognition and compare it to any other product. To give you peace of mind, we offer our Small Risk Refund Policy.
Please note: Refund eligibility requires it has been used for the full 60 days.
Eligibility for Refund
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First-time customers who are not satisfied with their results after 60 days of consistent use may request a refund.
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Refunds apply to single-bottle purchases only.
How to Request a Refund
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Submit a Request: Email us at support@synapticscientific.com to request a Return Merchant Authorization (RMA).
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Receive RMA Number: We will provide an RMA number along with our return address.
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Return Product: Ship back the used bottle and include your RMA number clearly on the outside of the package. You are responsible for the return shipping costs.
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Refund Issued: Once we receive your return, we will issue a refund for the product purchase price, minus the original shipping costs and a restocking fee.
Important Notes:
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Refund requests must be submitted within 30 days after the 60-day usage period ends.
- This policy applies to first-time customers only. Repeat purchases may not be eligible.


